With millions of active sellers across Amazon’s global marketplace, and such a large network, logistical and fulfillment errors can happen. If you are an Amazon FBA seller, you may be eligible to receive reimbursements if your inventory or account is impacted by eligible issues. There are a number of reasons why Amazon may owe you money, including lost or damaged inventory, fulfillment discrepancies, and other qualifying errors. These mistakes will cost you money, don’t let it. Our Amazon-compliant FBA reimbursement services identify eligible claims and help you recover what you’re rightfully owed.
Each logistical error requires specific procedures to secure an FBA reimbursement. Does the list seem overwhelming? Relax and breathe easy—FBA Refunds is here to help!
With millions of products, countless transactions, FBA returns, damages, and other challenges, Amazon does an impressive job of keeping errors to a minimum. However, even a relatively small number of mistakes can add up to a significant amount over time for established sellers.
Given the complexity of the FBA process, discrepancies can occur in many situations and leave sellers with money they are rightfully owed. Reimbursements may be available for issues such as lost or misplaced inventory, damaged products, missing customer returns, incorrect FBA fees, inbound shipment discrepancies, and much more.
Reconciliation follows the flow of payment and inventory movements in the reports in your Amazon Seller account. You might miss damaged products, missing inventory, or even discrepancies in your records. Amazon might also misreport transactions or not update your reports properly. The difference between your actual numbers and the data in your reports can lead to reconciliation leakage, meaning you may lose money you are entitled to reclaim.
Our Amazon FBA reimbursement services allow you to reconcile your Amazon reports to maintain accurate records of your account and monitor payment and inventory flows. Reconciliation also helps you keep track of stock and restock inventory on time, reducing the chances of your customers seeing a “out of stock” message.
We handle the entire process so you don’t have to spend hours filing claims.
Our process ensures you get the maximum refund amount in the shortest time possible.
We combine automated scanning tools with manual audits to detect every possible refund claim.
CASES
Units can get lost within Amazon warehouses or misplaced during handling. If Amazon fails to locate them, sellers are eligible for reimbursement.
Inventory that gets damaged in an Amazon fulfillment center after the inward process is completed qualifies for Amazon reimbursement.
When Amazon refunds a customer but the returned inventory never reaches back to the warehouse, sellers are entitled to Amazon reimbursements.
Amazon sometimes charges incorrect fees due to wrong product dimensions, leading to sellers paying more than required.
Inventory can go missing upon arrival at an Amazon FC or be lost in transit by Amazon’s logistics service.
There are several other reasons sellers could be owed money. Click here to explore all possible reimbursement cases.
Being a professional Amazon consulting services, we also provide a dedicated refunds manager to guide you through the entire reimbursement process. We take care of everything from identifying claims to submitting them to Amazon.
Once the Refunds Manager has access to your logs, we begin money-hunting for you! We scan through inventory reports and sales logs to mark discrepancies and ensure no eligible refund is missed.
We don’t just file claims blindly—our system double-checks every detail. After a comprehensive audit, we frame a fool-proof claim, ensuring Amazon accepts and processes the refund with minimal delays.
With access to your Amazon Seller account, our Refunds Manager analyzes your FBA sales and transaction data. This data then passes thru our proprietary Amazon reimbursement process, which combines automated analysis and manual cross-checking to identify opportunities for reimbursement. Then we build strong cases with the needed data and documentation and submit them to Amazon Seller Support. Our team carefully manages and tracks every case, following up regularly to help maximize eligible reimbursements while keeping the process efficient and compliant with Amazon’s policies.
Amazon allows sellers to claim reimbursements for up to 18 months of lost, damaged, or mishandled inventory, so we review data within that time frame.
Automated tools help, but they don’t always detect every claim. A manual review ensures all eligible reimbursements are identified and properly filed.
Yes, you can. However, Amazon’s policies are complex, and manually tracking errors can be time-consuming. Professional services ensure you don’t miss out on eligible refunds.
It’s a process where Amazon refunds sellers for lost, damaged, or incorrectly handled inventory that was under Amazon’s control.
We use detailed inventory audits, case tracking, and Amazon-approved methods to file claims accurately and recover maximum eligible reimbursements.
You need to audit your reports, find discrepancies, gather supporting evidence, and submit claims thru the Amazon’s support system or hire a professional reimbursement service to do the process for you.
If your inventory is lost, damaged, overcharged in fees, or not returned correctly, you may qualify for a reimbursement.
If you believe the reimbursement is incorrect, you can dispute Amazon’s calculation by providing supporting documentation to request a reassessment.
Amazon usually processes reimbursements within 7–14 days, but complex cases may take longer, especially if additional verification is needed.
Amazon calculates reimbursements based on your sales history, average selling price, and market trends, but the amount may vary.
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